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Hotel Helvetia - Zermatt

Bahnhofstrasse 72, Zermatt, Switzerland, 3920  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Helvetia - Zermatt

Wi-Fi
Parking
Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

TV

Flat-screen TV

Meeting facilities

Meeting room

Ski facilities

Ski equipment rental

Ski school

Ski storage

Overview

Set in the heart of Zermatt, the central Hotel Helvetia provides cozy rooms. Hotel Helvetia has welcomed guests in Zermatt since 1946.

The hotel is set in a perfect location 16 km away from Park. A 10-minute walk to the center of Zermatt.

Lugano airport is within a 90 km distance from the hotel.

Rooms

The hotel offers 14 rooms featuring satellite TV, Wi-Fi, a storage space, a balcony and a work desk as well as renovated bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Every morning starts with a complimentary buffet breakfast. At the rustic restaurant guests can enjoy Swiss cuisine. Serving both food and drinks, Restaurant Whymper and Ristorante Seilerhaus Molino are situated around 50 meters from the property.

Services

Guests can avail of housekeeping, newspaper service and shopping service.

Relax

The ski facilities include ski hire, a ski school and a ski storage room. The hotel offers snow skiing and hiking and many other on-site activities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2008.  Number of rooms:   14.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • Front desk
  • No pets allowed
  • Luggage storage
  • Ski storage
  • Multilingual staff

Sports & Fitness

  • Ski school
  • Hiking
  • Tennis court

Services

  • Ski equipment rental
  • Wake up service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant
  • Fine dining
  • Bar/ Lounge area

Business

  • Meeting room

Room features

  • Heating

Media

  • Flat-screen TV
  • Direct dial telephone

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 5 years
Existing bedding FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Hotel Helvetia - Zermatt Zermatt location
Show big map »

Hotel Address:

Bahnhofstrasse 72, Zermatt, Switzerland, 3920

Get directions
Airports
  • Sion (SIR)
    24.4 mi
  • Lugano (LUG)
    55.9 mi
Train
  • Zermatt railway station
    1700 ft
Restaurants
  • Brown Cow Pub (cuisine: British)
    100 ft
  • Restaurant Whymper-Stube
    200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of rooms:
    14

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattHotel Helvetia

According to guest reviews, the hotel has been rated as
Best Family Hotels in Switzerland

Use Badge

Rooms and availability

Hotel Helvetia photos Room
Budget Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:Internet access
  • Work desk
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Media:Satellite TV
  • Radio
Hotel Helvetia photos Room
Standard Double Room
  • Room size:

    165 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • + More
  • General:Internet access
  • Work desk
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • Radio
Hotel Helvetia photos Room
Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • + More
  • General:Internet access
  • Work desk
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Media:Satellite TV
  • Radio
Hotel Helvetia photos Room
Two Room Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:Internet access
  • Work desk
  • Telephone
  • Bathroom:Toilet
  • Media:Satellite TV
  • Radio
Room Description:

Our three single rooms are clean, cozy and equipped with a shower, toilet and cable TV. A single room with balcony is located toward the front of the building to the main station, the other two rooms without balcony are located on the back a little quieter.

Hotel Helvetia photos Room
Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Wi-Fi
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • Radio
Hotel Helvetia photos Room
Family Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed and 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
  • Radio
Hotel Helvetia photos Room
Spacious Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • + More
  • General:Internet access
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Media:Satellite TV
  • Radio
Room Description:

The spacious three-bed rooms, all with cable TV, phone, wireless LAN, shower, hair dryer, WC,.

Hotel Helvetia Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Local attractions

  • Klein Matterhorn5.7 mi
    Switzerland

    Restaurants nearby

    • Brown Cow Pub100 ft

      Address: Bahnhofstrasse 41
      Phone: 41(0)27 967 19 31

      75% likes this, based on 135 reviews
      Cuisine: British
      Price Range: USD 9 - USD 29

    • Grampis Pub100 ft

      Address: Bahnhofstrasse 70

      61% likes this, based on 83 reviews
      Cuisine: American, English

    • Le Gitan Grill200 ft

      Address: Bahnhofstrasse 64
      Phone: +41 (0)27 968 19 40

      85% likes this, based on 114 reviews
      Price Range: USD 45 - USD 94

    • Restaurant Whymper-Stube200 ft

      Address: Bahnhofstrasse 80

      85% likes this, based on 139 reviews
      Price Range: USD 20 - USD 40

    • Restaurant Stadel100 ft

      Address: Bahnhofstrasse 45
      Phone: 027 967 35 36

      56% likes this, based on 37 reviews

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2008
    • Number of rooms:
      14

    Hotel Awards

    SwissHOTEL AWARDSRecommendedZermattHotel Helvetia

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Switzerland

    Use Badge

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    Cities nearby

    Hotel Helvetia Reviews

    Guest reviews are submitted by our customers after their stay at Hotel Helvetia

    7.2
    Very goodBased on91 reviews

    Rating by category:

    Location
    10.0
    Rooms
    0.0
    Service
    1.0
    Dining
    1.0

    Guest reviews

    • Jacquie
      June  2017
      4.2

      My, Youth aged son and I went into the Thai/Swiss restaurant for some lunch for him as I wanted soup and a drink or just a drink not feeling hungry. There was no one to greet us upon arrival and we sat down and looked through a menu. My son felt like eating sweet and sour chicken and pork and plain boiled rice. I only wanted soup and a drink or a drink alone but was open to both. Eventually when the Thai/Swiss lady arrived she refused to accept an order for under 50 CHF so we had to leave. The special fried rice and sweet and sour would have been too much for my son and he only wanted plain boiled rice. I felt discontent toward us. We have been in Zermatt for five nights and have eaten in and out and always treated with respect. This came as a disappointment as we had been thinking about eating here all week. Anyway the 50 CHF limit was not written on entrance or on the menu. So maybe takeaway would have been allowed however service was abrupt and non negotiable. We welcome Europeans in Australia and Asians and feel free to purchase what you feel like eating. This was a disappointment to us.

      • From beautiful and clean dining area
    • Older travelers
      6.2

      Enjoyed breakfast and dinner in hotel restaurant. Location is good.

      The bathroom is incredibly small. Don't drop the soap in the shower as there is no space to bend over and pick it up!

    • Couple
      5.8

      Our room at the view on the Cervin. What was wonderful.

      The heating was working at the maximun so it was too hot.

    • Couple
      7.4

      Great location.

      Hardly any sockets in the room and the sliding bathroom door often got stuck. The room was also poorly lit.

    • Single
      6.6

      The Helvetia is an adequate, reasonably priced hotel in the centre of Zermatt. My room was very small but comfortable. There was a wiring problem with the lighting which made it very gloomy. The hotel staff tried to repair this, but weren't able to solve it. Breakfast was fine, and the hotel serves evening meals, which were very good value (for Switzerland).

    • Single
      7.8

      warmly small wooden room, very comfortable

      not convenience for carrying heavy larggage becaause no electric lift

    • Couple
      6.6

      Free wifi inside the room. Bfast is fair. Staff are nice. Baclony can view Matthorn.

      Our room is Room 1, on the 1st floor facing the main street, rather noisy. At our first stay of night, 2 ladies were chatting in the pub in the restaurant that opp to our room, very annoying. The bedding linen were in rough quality. No double bed inside any room, just place 2 single beds together. No ventilation system in the toilet.

    • Older travelers
      6.6

      Good and conveninet location close to Matterhorn and Gournerratbahn.

      No lift and room is very small

    • Older travelers
      7.8

      It was right in the centre of town so close to everything we needed for a stopover before boarding the Glacier Express.

      The room was very small but we did expect this being a ski resort.

    • Older travelers
      4.6

      Location

      Room was too small and I had to seek someone to clean the room.

    • Group of friends
      7.0

      Great location and clean rooms.

      Be careful about leaving luggage in the bag storage room. I checked out of the hotel on Sunday morning and left one of my luggage bags in the bag storage room while I did some sightseeing. When I returned to the hotel later in the afternoon to grab my bag and head to the train station, one of my bags was not there. After desperately searching for 45 minutes thinking my bag was stolen, while the reception desk was closed for the afternoon downstairs, I eventually found out that one of the hotel employees moved the bag into another guest's locked room by mistake. Once the front desk reopened, they sent someone to retrieve the bag, and weren't very apologetic about the mistake. Also note that the wi-fi connection was extremely weak, and aside from being prone to employee mistakes, the bag room is not guarded.

    • Older travelers
      7.4

      Position, close to the station, on the main street

      Very small room

    How to reach hotel

    hotel Hotel Helvetia - Zermatt Zermatt location
    Show big map »

    Hotel Address:

    Bahnhofstrasse 72, Zermatt, Switzerland, 3920

    Get directions
    Airports
    • Sion (SIR)
      24.4 mi
    • Lugano (LUG)
      55.9 mi
    Train
    • Zermatt railway station
      1700 ft
    Restaurants
    • Brown Cow Pub (cuisine: British)
      100 ft
    • Restaurant Whymper-Stube
      200 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2008
    • Number of rooms:
      14

    Hotel Awards

    SwissHOTEL AWARDSRecommendedZermattHotel Helvetia

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Switzerland

    Use Badge